DVMConnexx provides support services for Metron Imaging Software including setup, training and continued assistance.
Living up to our clients standards and their trust in us is a routine daily demonstrated by the staff at DVMConnexx.
We select our partners from a range of different business areas, each specialized in their specific services and products that might be able to help in your practice.
The Metron Imaging Software is designed to capture high quality images and automate some of the high value diagnostic mark-up and client reporting processes.
DVMConnexx is the dedicated service provider for your Metron Imaging Software. We are here to support you with your Metron product, providing quick easy installation and training, backed by continuous service. DVMConnexx helps you get the most out of your Metron investment. We go beyond the usual “support” service, by helping you to continually improve your product skills and see benefits you will gain from Metron.
This Metron Upgrade & Support Signup Form is for the Metron Imaging Software and does not include support for the imaging device. Diagnostic image files produced by Metron should be backed up on a regular basis. DVMConnexx offers a separate backup offering for Metron images.
Note: This Metron Upgrade & Support Signup Form does not include support for your other computer hardware, network, or software within your practice. Please contact DVMConnexx for details.
For a printable version of all technical requirements listed below, click here.
Metron Laptop Requirements
Below are the suggested performance requirements for the MetronDVM software to operate on a laptop.
Operating System: Windows XP Pro 32-bit or Windows 7 32 or 64-bit*
Graphics System and Monotor: Laptop should have a 17 inch screen for best display of x-rays. Strongly recommend 1600x900 or greater with High Definition Anti-Glare display.
RAM: Computers running Windows XP Pro will perform best with at least 2 GB of RAM. Computers running Windows 7 will perform best with at least 3 GB of RAM, 4GB is recommended.
Disk Space: To install Metron and have needed space for the images, the laptop must have at least 200 GB of available disk space. Consider 350-500 GB disk.
Processor Speed: Metron will typically perform better on newer/faster laptops. Laptops that are older have slower processor speeds. To help maximize the speed/efficiency of the Metron program and your overall image processing/viewing experience, use the fastest laptop possible.
Internet Connection: High speed Internet connection availability is required on any laptop that will be running the Metron product. The internet connection is critical for training & support. Also, with Metron, you can send diagnostic images electronically to a remote radiologist; this is not possible without an Internet connection.
Metron PC System Requirements
Below are the suggested performance requirements for the Metron-DVM software to operate on a PC.
Operating System: Windows XP Pro 32-bit or Windows 7 32 or 64-bit*
Graphics System and Monotor: Suggested monitor selection is at least 20 inches wide, max resolution of 1600 x 1200 or greater / 60 Hz, image contrast ratio – 800:1 (the higher the better), and response time of 8 ms or better. Video card should have separate memory of 512 MB.
RAM: Computers running Windows XP Pro will perform best with at least 2 GB of RAM. Computers running Windows 7 will perform best with at least 3 GB of RAM, 4GB is recommended.
Disk Space: To install Metron and have needed space for the images, the computer must have at least 200 GB of available disk space. Consider 500-1 TB disk.
Processor Speed: Metron will typically perform better on newer/faster computers. Computers that are older have slower processor speeds. To help maximize the speed/efficiency of the Metron program and your overall image processing/viewing experience, use the fastest computer possible.
Internet Connection: High speed Internet connection availability is required on any computer that will be running the Metron product. The internet connection is critical for training & support. Also, with Metron, you can send diagnostic images electronically to a remote radiologist; this is not possible without an Internet connection.
*Note: Make sure the acquisition device supports the specific operating system; some of the older devices do not with newer operating systems and/or 64-bit. Older x-ray devices are like printers – many older printers will not work on new computers with Windows7 64-bit.
PLEASE NOTE: For both configurations, it is highly advised to have an antivirus/malware application installed on the computer running Metron. Several great options are easily available. At a minimum, here is a suggestion for each: Antivirus application: http://download.cnet.com/AVG-Anti-Virus-Free-Edition-2011 Malware application: http://download.cnet.com/Malwarebytes-Anti-Malware Once on the sites, click the “Download Now” link on each webpage.
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